Privacy Policy

The caro11 App is an online fantasy gaming application based in India, which offers cricket fantasy games and other sports services through its web portal, associated mobile app(s), the partner web portal(s)/app(s), and related social media application(s) (collectively referred to as the "Portal"). As a user of the Portal, including participating in various contests, games (including fantasy games), and sports facilities being conducted on the Portal, you agree to be bound by this Privacy Policy.
Our Privacy Policy applies to all our websites, mobile applications, and other online and mobile services that link to or post this Privacy Policy (collectively called the "Services"). We at caro11 App respect your privacy and value your trust and confidence. This Privacy Policy explains how we collect, use, and disclose information through the Services.
By using our Services or sports facilities, you confirm that you have read and understood the terms of this Privacy Policy.

1. Information Collection

You are generally not required to provide information about yourself when visiting our Services. However, we may request some or all of the following types of information from you when you register with our Services, sign up for contests, access various content or features, submit comments or content, use all our services, or directly contact us with questions or feedback:
  • Contact information, such as your name, e-mail address, postal address, and telephone number;
  • Unique identifiers, such as a username or password.
  • - To provide you access to the features and services offered through the Portal and to verify your identity, you may be required to furnish additional information, including your Permanent Account Number.
  • • - Documents related to verifying your identity, such as your Permanent Account Number or bank account proof.
  • - Demographic information, such as your gender;
  • - Financial information, such as credit card or other payment information;
  • - Communications preferences;
  • - Search queries;
  • - Comments and other information posted in our interactive online forums.
  • - Correspondence and other information that you send to us.
  • - Additional information as described at the collection point or under your consent.
  • If you decide not to provide this information, it may limit our ability to deliver some of the above content.
  • We also may collect certain information automatically when you visit the Services, including:
  • - Your Internet Protocol (IP) address is the number automatically assigned to your computer whenever you access the Internet and can sometimes be used to derive your general geographic area.
  • - Your device type or mobile carrier.
  • - Other unique identifiers, including mobile device identification numbers and advertising identifiers (e.g., IDFA).
  • - Real-time Geolocation information.
  • - Your browser type and operating system.
  • - Sites you visited before and after seeing the Services.
  • - Pages you view and links you click on within the Services.
  • - Information collected through cookies, web beacons, Local Shared Objects, and other technologies.
  • - Information about your interactions with e-mail messages, such as the links clicked on and whether the messages were received, opened, or forwarded.
  • - Standard Server Log Information.

2. Use of Information

We may utilise the information we collect through the Services for various purposes, such as providing you with the products, promotions, services, newsletters, and information you request and responding to correspondence we receive from you. Additionally, we may contact you via email and other means regarding your account. With your explicit consent, we may contact you via email about products, services, contests, and events that interest you. We may also send you promotional material or special offers on our behalf or on behalf of our marketing partners and their respective affiliates, subsidiaries, and other third parties.
We may also maintain or administer the Services, perform business analyses, or use the information for other internal purposes to improve the quality of our business, the Services, and other products and services we offer. Furthermore, we may publish stories, comments, photos, and other information posted in our interactive online features.
We may use the information to process employment applications and inquiries. Users may invite other existing Users or other users (“Invited Users”) to participate in any of the Sports Facilities by providing the email address or Facebook username of such users. The caro11 App may then use this information to contact the Invited User and invite them to register with the caro11 App (if such Invited User is not an existing User) and participate in the Game/Sports Facility about which the User invited such person. The participation of the Invited User in any of the Sports Facilities shall be subject to the terms of this Privacy Policy for the use of the Portal. At this moment, the User represents that the Invited Users have consented and agreed to such disclosure to and use of their email address and Facebook username by caro11 App.
caro11 App may also share such information with affiliates and third parties in limited circumstances, including providing services requested by the User, complying with legal processes, preventing fraud or imminent harm, and ensuring the security of our network and services.

3. Sharing of Information

"Caro11 App Marketing Team, IT departments, and the third-party vendor that processes user data on behalf of the Caro11 App may access and otherwise process personal information concerning their job responsibilities or contractual obligations.

We are committed to maintaining your trust and want you to understand when and with whom we may share the information we collect. At times, as described below, we may share your personal information with others for the purposes explained above:"
  • Service Providers: We may share your information with service providers that perform certain functions or services on our behalf (such as hosting the Services, fulfilling orders, providing products and services, managing databases, performing analyses, processing payments, providing customer service, or sending communications for us). We may share information with third parties, such as social networking platforms, so that they may send tailored communications on our behalf via their platforms. These companies are authorised to use your personal information only as necessary to provide these services to us.
  • Affiliates: We may share your information with our affiliates partners, including, without limitation, our subsidiaries and affiliates.
  • Third-Party Ad Serving and Audience and Traffic Measurement Services: We may use third parties to serve advertisements on the Services. These third parties may set their cookies or similar web technologies to collect information about users' online activities over time and across different websites.
  • Business Transfer: If we sell all or part of our business, make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, or the unlikely event of bankruptcy, a business reorganisation, or a similar event, we may transfer your information as part of such transaction.
  • Administrative or Legal Process: We may disclose your information to third parties to protect the legal rights, safety, and security of the caro11 App, our corporate affiliates, subsidiaries, business partners, and the users of our Services; enforce our Terms of Use; respond to and resolve claims or complaints; prevent fraud or for risk management purposes; and comply with or respond to law enforcement or legal process or a request for cooperation by a government or other entity, whether or not legally required. caro11 App reserves the right to disclose personal information as obligated by law, in response to duly authorised legal processes and governmental requests and as necessary to protect the rights and interests of caro11 App.
  • Interactive Features: We may share information with third parties when you post information to a user profile or a public area of the Services, such as a chat room, forum, blog, or other community tool. Posting to these interactive features will be publicly available, and you may receive unsolicited messages from other parties. We cannot ensure that parties accessing such information will respect your privacy. Please exercise caution when using these features.
  • Other Parties With Your Consent: We may share information with third parties when you consent. For example, if you win a contest, we may ask your permission to publicly post certain information on the Services identifying you as the winner.
  • Aggregate Information: We may share aggregate information, such as demographics and usage statistics, with advertisers, sponsors or other organisations.
  • Geolocation Information: We may share your geolocation information with service providers that perform certain functions or services on our behalf. These companies are authorised to use precise geolocation information only as necessary to provide these services to us. We also may share your geolocation information with third parties so that they may supply you with geographically relevant advertising. If you wish to stop further collecting your geolocation information, whether collected through location services, Bluetooth, or microphone access technology, please opt out using your device settings.

4. Cookies and Similar Technologies

The Services use technologies such as cookies, beacons, tags and scripts. These technologies are used for various purposes, such as analysing trends, administering the Services, analysing how users interact with the Services, and gathering demographic information. By utilising the Services, you consent to our use of cookies and similar technologies.

Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Services, but your ability to use certain features may be limited.

The Services may use Local Storage Objects (LSOs) to collect and store information. Various browsers may offer their management tools for removing HTML5 LSOs. To manage Flash LSOs, please click here: flash-player/kb/disable-local-shared-objects-flash.html.

We may use mobile analytics software to understand our Services' functionality better. This software may record information such as how often you use an application, the events that occur within the application, aggregated usage, performance data, and where an application was downloaded from.

5. Advertising

We partner with third-party advertisers to serve and display advertising on the Services. These partners may use cookies and Web beacons to collect information about your activities across different websites and services to provide you with relevant advertising. If you wish not to have this information used to serve interestbased ads, you may opt-out by sending us a request at To serve and display advertising relevant to your location, the Services may also track your device's precise geolocation by responding to beacons or inaudible signals sent to your microphone. If you do not want the location of your device to be tracked by the Services, please opt out using your device settings

6. Social Networking

The caro11 App has worked with certain third-party social media providers to offer you their social networking services through our Services. For example, you can use third-party social networking services, including but not limited to Facebook, Google+, and others, to share information about your experience on our Services with your friends and followers on those social networking services. These social networking services can collect your information, including your activity on our Services. These third-party social networking services may also notify your friends, both on our services and on the social networking services themselves, that you are a user of our services or about your use of our services by applicable law and their privacy policies. Suppose you choose to access or use third-party social networking services. In that case, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services. Your interactions with those social networking services are governed by the company's privacy policy providing the relevant service.

You can also link an account from a social networking service (e.g., Facebook, Google+) to an account through our Services. This may allow you to use your credentials from the other site or service to sign in to certain features on our Services. Suppose you link your account to a third-party site or service. In that case, we may collect information from those third-party accounts, and this Privacy Policy will govern any information we gather.

7. Links to Other Websites

The Services may contain links to other websites or online services operated and maintained by third parties and not under our control or maintained by us. Such links do not constitute an endorsement by us of those other websites, the content displayed therein, or the persons or entities associated. This Privacy Policy does not apply to this third-party content. We encourage you to review the privacy policies of these third-party websites or services.

8. Data Security and Data Integrity

We have adopted security procedures to help protect against loss, misuse, interference, disclosure, destruction, alteration and unauthorised access to the information you provide us. When you enter sensitive information (such as a credit card number), we encrypt the transmission of that information using secure socket layer technology (SSL). We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete and current.

Please note that no data transmission or storage can be guaranteed 100% secure. As a result, while we strive to protect your information and privacy, we cannot ensure or warrant the security of any information you disclose or transmit to the Services. We are not responsible for the theft, destruction, or inadvertent disclosure of your data.

9. Terms of Use:

"Caro11 App does not warrant that this portal, its servers, or email sent by us or on our behalf are virus-free. Caro11 App will not be liable for any damages of any kind arising from the use of this portal, including but not limited to direct, special, consequential damages, loss of data, goodwill, business opportunity, income, profit, loss or damage to property, and claims from third parties. In no event will Caro11 App be liable for any damages over $5."

10. Data Retention

We will retain your information only for as long as reasonably necessary for the purposes set out above, considering criteria such as applicable rules on statute of limitations, legal requirements and the duration of your use of our website and receipt of our Services.

Communications Preferences and Access

You may receive promotional emails, newsletters, push notifications, and similar communications from us. You may opt out of receiving commercial emails from us by clicking on the opt-out or "unsubscribe" link included in the commercial e-mails you receive. You may opt out of receiving push notifications by turning off push notifications at the device level. Please note that opt-out requests may take some time to be effective. Your opt-out request will not apply to messages you request or are not commercial. For example, we may contact you concerning any purchases you have made with us, even if you opt out of receiving unsolicited commercial email messages.

If your information changes, or if you no longer desire to use the Services, you may request that we update or remove certain information by signing into your account and making the required changes, by emailing our Customer Support at, or by contacting us by postal mail at the contact information listed below. We will make reasonable efforts to respond to your request within 30 days.

You may opt out of location-based services anytime by editing your device settings.

We will retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or using a notice on the Services before the change becomes effective. Please periodically review this page for the latest information on our privacy practices.

12. Contact Us

If you have any questions about this Privacy Policy or the privacy practices of the Services, please get in touch with us by email at

13. For more details, please visit our website