Responsible Gaming Policy

Caro11 is committed to responsible gaming and, as a part of its corporate social responsibility, advises its users to follow responsible gaming practices as mentioned in the Caro11 Responsible Gaming guide.

At Xpertgames, we are dedicated to ascertaining that our users have a fun, entertaining, safe, secure and responsible gaming experience. Thus, we have implemented a strict Responsible Gaming Policy.

Responsible Gaming Policy For Fantasy:

Caro11 appreciates your love of gaming. As a result, we have implemented strict guidelines so that you can play your game and excel at it. Our player-focused project, Responsible Gaming for Fantasy Games, includes a list of carefully developed guidelines that you must follow in order to keep using our site.

We hope to make each day more fruitful and exciting for you through fantasy. The key components of our fantasy game responsible gaming policy are listed below.

  1. Our fantasy gaming services are wholly skill-based activities.
  2. Even while they might be used for entertainment and have alluring reward systems, they cannot and must not be compared to a steady source of revenue.
  3. You should keep track of how much time and money you spend using our services. If you think it's impacting you personally or financially, we advise you to quit right away.
  4. Play with a cheerful attitude and not to make up for previous "losses."
  5. Please refrain from asking for money to play these games.
  6. Before moving ahead, be sure to consult your family and friends.
  7. Additionally, we forbid gamers under the age of 18 from using our services. Please note that you cannot allow any children to play through your Caro11 profile if you are an adult.
  8. From our end, we proactively monitor users and their activities for identifying vulnerable users and we reach out to them to ensure that they play responsibly. These measures include, but are not limited to, advising a user by email to exercise due caution if the user has lost more than Rs. 25000 in a day, advising a user by calling to exercise due caution if the user has lost more than Rs. 75000 in a week and offer them the option to either opt-out permanently or for a specific timeframe.
  9. We advise you to set restrictions on how much time you can freely devote to participating in our online fantasy games.
  10. We advise you to use only an amount that you could afford to lose in the worst-case situation and to think very carefully about bank management.

Responsible Play Guide:

  1. Daily Fantasy Sports may be addictive at times and since paid games involve time and monies, please play responsibly at your own risk.
  2. We would urge you to consider moderation while using our platform.
  3. As a reasonable person, please refrain from chasing losses. You should not consider compensating previous losses in the new contests/events with an expectation of earning profit.
  4. We would recommend you to do proper financial planning and set aside an entertainment budget that does not put any kind of constraints on you.
  5. For ensuring proper social, professional, personal and family life, you are advised to keep a track of the time you spend playing rummy and ensure that you do not comprise your daily routine, family time, time for employment or profession, or time for any other commitments..
  6. We would urge you to avoid playing on our platform under the influence of alcohol, other intoxicating substances or heightened emotional stress. Using our platform under the influence of alcohol, drugs, intoxicating substances or heightened emotional states (such as the death of a loved one, anger, depression, loneliness etc.) may adversely impact your time and monies.
  7. As a principle, please do not be coerced or influenced by other people or users and spend more money or time than you can afford to.

Responsible gaming requires cooperation between you and us. Thus, we ask you to kindly exercise due caution and thoroughly read this Responsible Gaming Policy as well as our Terms and Conditions to apprise yourself of the potential loss which may occur to you as a result of irresponsible behaviour.

This game may be habit-forming, addictive or financially risky. You are requested to play responsibly. For further inquiry or assistance contact our Support Team at +180012001200 or send an email to

Contact Us:

Any questions or clarifications with respect to this Policy or any complaints, comments, concerns or feedback can be sent via mail to Caro11 at: